Executive Director Of Inmate Grievance Office
Listed on 2026-02-24
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Administrative/Clerical
Clerical, Government Administration -
Government
Government Administration
Introduction
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today! The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with over 9,000 employees and a budget of more than $1 billion.
In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release. As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.
Purpose of Job
Serves as the statutory Executive Director specified in Md. Code Ann. Corr. Serv. and serves as the chief executive officer of the Inmate Grievance Office (AGO) to carry out all of the duties and responsibilities specified in Md. Code Ann. Corr. Serv. and related statutes.
- 10-203(a) and, as such, the chief executive officer of the Inmate Grievance Office ("AGO"), to carry out all of the duties and responsibilities specified in Md. Code Ann. Corr. Serv.
- 10-201 et seq. and C.O.M.A.R. 12.07.01 et seq.
Serves as Department of Public Safety and Correctional Services member of the Sundry Claims Board and administratively processes claims filed by incarcerated persons who are injured in the course of their job duties in the Division of Correction. Coordinates with the Office of the Attorney General for the preparation and filing of certified administrative records in State court proceedings for the judicial review of the final administrative decisions in inmate grievance cases and responds as appropriate to remands by the courts in these proceedings.
Responds to inquiries and documentary requests from the Office of the Attorney General arising from Federal and State court civil actions filed by inmates by advising whether related inmate grievances have been filed and by preparing appropriate affidavits for submission to the courts.
As a member of the Sundry Claims Board designated by the Secretary of Public Safety & Correctional Services, and as the Secretary of the Board appointed by the Governor, administers all operations of the agency, creates or maintains all agency records, and conducts a quasi-judicial administrative process that includes without limitation: a review of each claim filed with the agency; the collection of information and documentation pertaining to the claim;
communication with the claimant or the claimant's attorney; the arranging of a hearing venue; the scheduling of hearings; the arranging of independent medical evaluations as needed; the drafting of all final decisions for review by the other members of the board; the issuance of all final decisions; the processing of all monetary awards; and the preparation and certification of administrative records for State court civil proceedings for judicial review.
Conducts a quasi-judicial administrative process by which all inmate grievances filed with the agency are given a preliminary review leading to either a final administrative decision to dismiss the grievance as factually without merit or a referral of the grievance to the Office of Administrative Hearings for an evidentiary hearing to be conducted by an Administrative Law Judge. Reviews and responds as appropriate to inmate correspondence concerning grievances.
As to grievances referred to the Office of Administrative Hearings for a hearing; schedules the hearing; makes preliminary procedural decisions concerning grievant requests for inmate representation, witnesses, documentary evidence, and postponements; and arranges for the presence at the hearing of appropriate individuals (inmates, staff, and others) and documentary evidence.
As the agency…
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