Seasonal Administrative Assistant

Seasonal Administrative Assistant

Are you an attention-to-details person who also enjoys creative projects? Do you want to help people of all ages connect to nature? If this sounds like you, Montgomery Parks' Maydale Nature Classroom, located in Cloverly, Maryland, is the place you want to be! We are currently seeking a Seasonal Administrative Assistant to assist with the daily operations of Maydale Nature Classroom.

This role will assist with answering patron inquiries via email and phone, updating the Maydale website & Google Business pages, assist with budget tracking, assisting with program registration and refunds, creating original program fliers and bulletin boards to help promote Maydale Nature Classroom's programs. This position is part-time, year-round, with flexible hours and check-in meetings that occur during a Monday – Friday schedule.

The ideal candidate is available 2 – 5 hours a week to assist with administrative tasks. The schedule of specific dates and times is flexible – based on the needs of the site and availability of the candidate.

Maydale Nature Classroom is owned and operated by the Maryland-National Capital Park and Planning Commission in Montgomery County, Maryland. Maydale Nature Classroom provides interpretive programming for the public, schools, and special groups. Maydale specializes connecting community members with one another and the natural world! The Maryland-National Capital Park and Planning Commission (M-NCPPC) is a six-time National Recreational and Parks Association Gold Medal Award Winner.

Behind the vast and diverse Montgomery County Department of Parks system is a career staff complement of nearly 800 employees, 420 parks, and over 37,000 acres of park land that serves a diverse population of more than one million residents in the Washington DC area.

What the job will involve:
Administrative Assistance

• Creates promotional program fliers using the Montgomery Parks Canva account
• Uses VSI to assist patrons with registrations, refunds, and purchases
• Cross-references purchases with Budget Tracking systems
• Works with the Lead Naturalist to assist customers by checking the Maydale Nature Classroom email inbox
• Updates Google Business with programs and events
• Updates the Maydale Website when needed
• As requested, attends Maydale and Brookside Nature Center staff meetings and division-wide interpretation meetings and provides input.

Site Assistance

• Works with other staff to make sure the Nature Classroom is an enjoyable and welcoming place for all visitors.
• Ensures indoor and outdoor spaces are clean, organized, and safe for visitors at the start and end of each day.
• Communicates with visitors, program participants, volunteers, and co-workers courteously and accurately.

Important Skills and Characteristics

• A positive attitude, strong initiative, and exemplary customer service skills.
• Skilled in collaboration, adaptability, creativity, and problem-solving.
• Skilled in effectively communicating concepts so that others can understand them.
• Experience and/or ability to work and interact well with people of diverse backgrounds.

Preferred Qualifications

• Knowledge of Microsoft Excel and Word
• Previous experience in data entry
• Ability to communicate in another language is a plus.

Minimum Qualifications

• High School Diploma or GED.
• Two (2) years of experience in Customer Service
• An equivalent combination of higher education and experience may be substituted, which together total two (2) years.

May be subject to medical, drug and alcohol testing. Working Conditions

• Works in Outdoor and Indoor Settings, may be exposed to inclement weather and outdoor hazards
• Occasional weekend work may be scheduled to assist with special events
• Ability to lift 25 pounds and hike for 3 miles over uneven terrain

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic…