General Clerk

General Clerk I – Administrative Support

Zimmerman Associates, Inc. (ZAI) is seeking a detail-oriented and dependable General Clerk I to provide onsite records management support in Silver Spring, MD. This position plays an important role in supporting records management operations by ensuring documents and records are accurately processed, organized, maintained, and accessible in accordance with established procedures.

The General Clerk I performs routine clerical and records management tasks that follow clearly defined processes and guidelines. Responsibilities include filing, document handling, mail processing, data entry, record maintenance, and operating office equipment to support the efficient management of physical and electronic records. The ideal candidate will be organized, accurate, and able to work independently while adhering to established procedures.

• Create, maintain, organize, and update physical and electronic files.
• Retrieve, file, and refile records from shelves, boxes, and storage locations.
• Assemble, disassemble, consolidate, and review files for completeness.
• Perform file searches, audits, and inventory checks.
• Verify data and update records management systems.
• Scan, photocopy, and digitize records.
• Process, distribute, and track incoming and outgoing mail and files.
• Deliver and pick up records, files, and correspondence from customer work areas.
• Operate standard office equipment, including scanners, copiers, and mailing equipment.
• Adhere to Standard Operating Procedures (SOPs) and records management requirements.
• Perform other clerical and records management duties as assigned.

• High school diploma or equivalent required.
• Previous clerical or administrative experience preferred.
• Basic computer skills, including experience with Microsoft Office applications.
• Strong organizational and time-management skills.
• Ability to follow detailed instructions and established procedures.
• Attention to detail and commitment to accuracy.
• Ability to work independently on routine assignments.
• Effective verbal and written communication skills.
• Ability to operate standard office equipment.