Project Coordinator; Shared Services

Overview

Join our team as a Project Coordinator and support NOAA's Office of Oceanic and Atmospheric Research (OAR) by leading the development of a standardized shared services model across multiple laboratories and programs. You will facilitate cross-laboratory working group meetings, document administrative workflows, develop Standard Operating Procedures (SOPs) for travel, onboarding/offboarding, budget, HR, and timekeeping processes, and translate those SOPs into technical requirements for an external programmer building a centralized workflow portal, ensuring consistent, compliant, and efficient administrative operations across all participating NOAA laboratories.

Position is contingent upon contract award.

Hybrid:
This full-time hybrid position will work Monday through Friday, 8am to 5pm with onsite work as needed at HOAA Headquarters in Silver Spring, MD.

• Facilitate and attend cross-laboratory working group meetings across all four CONUS time zones (Eastern, Central, Mountain, Pacific); document current-state administrative workflows.
• Produce comprehensive, standardized meeting minutes that capture decisions, action items, and owners.
• Synthesize collected process data into standardized SOPs; harmonize variations across labs into one compliant baseline and maintain a change log.
• Translate approved SOPs into discrete, testable workflow requirements traceable back to their source steps.
• Draft functional specifications — workflows, roles, data fields, business rules — to guide the external developer.
• Serve as the requirements liaison to the external programmer; run structured feedback loops between NOAA administrative officers and the developer to resolve discrepancies.
• Develop step-by-step end-user instructions and quick-reference materials for the new portal.

Required:

• Bachelor's degree (or equivalent experience).
• 5–7 years coordinating or managing day-to-day project activities, with proven results in the relevant functional area.
• Strong written and oral communication skills, with a portfolio of process or technical documentation (SOPs, requirements, minutes, user guides).
• Demonstrated experience facilitating multi-stakeholder meetings and driving them to documented decisions.
• Proficiency with workflow/collaboration tooling (e.g., Smartsheet or similar).

Desired:

• Experience authoring SOPs or process documentation in a federal environment.
• Experience translating business processes into functional/system requirements for a software build.
  
  Familiarity with NOAA, OAR, or federal shared-services / administrative operations.
• PMP or CAPM certification.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

FWI is an Equal Opportunity Employer, including disability/vets.

Negotiable