Customer Service Representative

Customer Service Representative page is loaded## Customer Service Representative locations:
Upper Marlboro, MDtime type:
Full time posted on:
Posted Yesterday job requisition :
JR106799

At
** All Paws Veterinary Center**, we believe every pet deserves compassionate, high-quality care — and every client deserves to feel supported by a friendly, knowledgeable team. We’re a busy, small-animal practice in Upper Marlboro, MD, with a dedicated staff that values teamwork, positivity, and a great sense of humor.
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* Position Overview:

** We’re looking for an enthusiastic and detail-oriented
** Customer Service Representative (CSR)
** to join our front desk team. The CSR is the first friendly face our clients see and a key part of delivering an excellent client experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and loves both people and pets.
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* Key Responsibilities:

*** Greet clients and their pets with warmth and professionalism
* Answer phone calls, schedule appointments, and manage client communications
* Check clients in and out for appointments and procedures
* Process payments and maintain accurate records
* Support the medical team by coordinating client needs and ensuring smooth workflow
* Maintain a clean, welcoming reception area
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* Qualifications:

*** Previous customer service or veterinary experience preferred (but not required)
* Excellent communication and multitasking skills
* Friendly, empathetic, and calm under pressure
* Comfort with computers and scheduling software
* A genuine love for animals and commitment to client care
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* What We Offer:

*** Competitive hourly pay
* Health, dental, and vision insurance options
* Paid time off and holidays
* Staff pet care discounts
* Opportunities for growth within a supportive, team-oriented environment

If you’re passionate about helping pets and people, and you thrive in a collaborative, upbeat setting — we’d love to meet you!

At Ameri Vet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:
* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
* Generous paid time off and holidays, because your personal time matters.
* A supportive, collaborative environment where everyone feels a sense of belonging.

Please note:

Any Benefits listed above apply to full-time employees.

At Ameri Vet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
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