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Customer Support Specialist Silver , MD
Job in
Silver Spring, Montgomery County, Maryland, 20993, USA
Listed on 2026-07-03
Listing for:
Robert Half
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Customer Support Specialist
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.
Responsibilities- Respond to customer inquiries via phone, email, and chat
- Resolve issues and document outcomes in CRM systems
- Escalate complex issues to internal teams
- Identify service trends and improvement opportunities
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