Library Assistant ; Part Time), Grade 13

Position:
Part‑Time Library Assistant I

The Montgomery County Library System is looking for a passionate, customer‑focused individual to work part‑time (20 hours per week) as a Library Assistant I across all MCPL locations. The role involves providing courteous service at the circulation desk and throughout the library, assisting with shelving and processing of library materials, and offering basic computer assistance to patrons.

Annual salary range: $28,851.50 – $34,882.50 (approx. $27.74 – $33.54 per hour) based on qualifications and experience.

• Energetic, enthusiastic, self‑motivated team player.
• Genuine person who enjoys interacting with people on the telephone and in person.
• Passionate about delivering exceptional customer service experiences.
• Great communicator and patient listener who takes time to understand customer needs.
• Practiced problem‑solver using empathy and common sense.
• Technologically savvy: comfortable using computers, Microsoft Office (Word, Excel, PowerPoint, Teams, Publisher), and social media.
• Interested in an organization that empowers staff and supports individual development.

• Provide courteous customer service at the circulation desk and throughout the library.
• Assist with shelving and processing of library materials.
• Offer basic computer assistance to patrons.

• Library hours of operation are 7 days a week, including evenings, days, and weekends. Availability during these times is required; individual schedules will vary based on branch operational needs.

Education: Graduation from high school or a high school certificate of completion recognized by the State of Maryland.

Experience: One year of library support work.

Ability to perform light physical effort, such as keyboarding, standing, staying in place, and moving book tubs, carts and materials weighing up to 50 pounds as required.

Completion of a pre‑employment medical history form is required to assess the ability to perform the essential duties of the role.

• Experience providing direct customer service in a busy setting.
• Experience using an integrated library system.
• Experience using a computer in a work environment.
• Experience learning quickly, adapting to changes, and completing formal and informal training.
• Experience working as part of a workplace team and maintaining effective working relationships with co‑workers, supervisors, and the public.

The Montgomery County Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, cultures, and encourages BIPOC, immigrants, women, LGBTQIA+, individuals with disabilities, and veterans to apply. Reasonable accommodation is available as needed.

Bilingual applicants are encouraged to apply. Additional multilingual pay may be available after successfully passing a multilingual examination.