College Success Coach – CollegeTracks Success Program

PROGRAM RESPONSIBILITIES

College Tracks seeks an energetic, self-motivated, passionate, and highly skilled individual to serve as a College Success Coach for its College Success Program. We are looking for a mature, creative, self-motivated, organized person passionate about coaching students through college and who has experience working with youth in fast-paced, diverse environments. Furthermore, we seek candidates who can master, analyze, and manage complex information and data quickly;

and have strong interpersonal and organizational skills.

The College Success Coach is a critical member of the College Tracks team, supporting and working with both the Access and Success programs, and reports directly to the College Success Director. The Success Coach will work closely with the College Success Program team to:

• Implement programming that supports students’ academic, financial, and personal knowledge as they transition from high school to their postsecondary program, emphasizing skills training that will foster success in working towards their personal, academic, and career goals.
• Deliver the Success Program by coaching a caseload of college students and monitoring the progress of students through the following Success Milestones:
  • Enroll in College/Career Program
  • Choose a Major and Progress towards Graduation/Completion
  • Pay for the College/Career Program
  • Secure Professional Experience
  • Promote Personal Growth and Well-Being
  • Complete College/Career Program and begin on a Career Pathway

• Provide one-on-one college and career coaching to students about the entire college transition, enrollment, retention, and financial aid processes
• Work individually with students to develop and maintain a comprehensive degree completion plan by utilizing College Tracks’ Success Tools
• Meet with college students on campus or virtually every semester to assess the status of their personal, academic, financial, and career goals and provide support
• Facilitate workshops and promote opportunities to offer college success and career preparation skills training to students
• Serve as an advocate for students
• Work closely with students to identify and deal with potential barriers to academic and personal success
• Develop and implement program events and programming to better support students
• Develop and maintain collaborative relationships with students, college administrators, counselors, professors, staff, community groups, and College Tracks staff and volunteers to support student development

• Collect and timely input student data into College Tracks’ Salesforce database system to track student performance, program activity, and student outcomes
• Use Salesforce reports to identify students for interventions and opportunities and to manage communication

• Serve as College Tracks program champion with target colleges and the broader community
• Identify potential opportunities for collaboration with College Tracks staff, university administrators, campus departments, and other groups
• Provide information and reports as needed, for grant applications, other funding/collaboration opportunities, and special projects
• Support the College Tracks mission as needed with flexibility

• Bachelor's degree in education, counseling, social work, psychology, or a related field with coursework in education, social work, community counseling, or related fields
• Prior work experience with under‑represented students in high schools, college access, college admissions, higher education (certificate, 2‑year, and 4‑year programs), youth development, teaching, community counseling, or college retention programs
• Working knowledge of college admissions, higher education (certificate, 2‑year, or 4‑year programs), college retention, and public school systems
• Work experience in multicultural and multilingual student and family environments
• Background in education, nonprofits, business, communications
• Experience with program/event design and management and curriculum development

• Superior interpersonal and relationship building skills; effectiveness in the role depends on an ability to…