Head Teller

Overview

We are a values driven organization putting Relationships FIRST
. Eagle Bank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted
. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. Eagle Bank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing.

Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected hourly pay for this position is: $21.58 to $30.42.

The success of this position is reliant on face-to-face interaction and requires 100% on‑site work.

The Head Teller establishes, retains and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Processes teller transactions and balances cash accurately and efficiently. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.

Possesses strong knowledge of the platform and teller systems. Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals. Acts as point of contact with operations support areas in order to resolve teller transaction inquiries. Complies with policies, procedures, rules and regulations, and complete training requirements as warranted for the position.

Requirements:

• H.S. Diploma or General Education Degree (GED) or equivalent
• 3 years experience as a Bank Teller Required/Equivalent 2 years Eagle Bank progressive experience
• Knowledge of Platform and Teller system
• Exhibits professionalism with internal and external customers
• General knowledge of deposit products and services
• Knowledge of banking regulations, policies, and procedures
• Strong math and computer data entry skills
• General working knowledge of MS Office products