PUBLIC Defender INTAKE Specialist ; Repost

Introduction

This is a repost. Previous applicants do not need to reapply. As a State agency, Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race, color, religion, sex, physical or mental disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information.

All applicants must be able to communicate with clients and visitors and possess the ability to complete tasks in a fast-paced work environment. Applicants must be able to work in various settings and operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, , tawandal.jackson.

ASTD8

200 Kent Ave, Suite 102, LaPlata, MD 20646

A Public Defender Intake Specialist I is responsible for determining client eligibility for representation by the Office of the Public Defender and obtaining initial client information for preparation of case files. Employees in this classification do not supervise other positions and receive moderate supervision from a Public Defender Intake Specialist Supervisor or an administrator. Work is performed at local public defender offices, jails, detention centers, prisons and the courts of Maryland.

The Public Defender Intake Specialist I is the first interaction clients have with the Office of the Public Defender.

Responsibilities include:

creating the file for the attorney, creating and mailing assignment letters to clients and attorneys, filing entries of appearance with the court, answering phones, greeting the public, retrieving and entering data, helping with organization of case files and process discovery, and assisting co‑workers when needed.

• Education:
  
  Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience:
  
  Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.
• Notes:
  • Candidates may substitute additional experience interviewing persons for obtaining background or financial information on a year-for-year basis for the required education.
  • Candidates may substitute 60 credit hours from an accredited college or university for the required experience.
  • Candidates may substitute U.S. Armed Forces military service experience as a non‑commissioned officer in Compliance Inspection and Support classifications or specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

• Proficiency in data entry, strong communication skills, and experience working in a fast‑paced retail or office environment.
• Customer service experience and a strong interest in working with indigent defendants and their families.
• Experience working with MDEC Documents.

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Applicants who meet the minimum qualifications will be admitted to the examination for this classification. Successful candidates will be ranked as BEST QUALIFIED, BETTER QUALIFIED, OR QUALIFIED and placed on the employment (eligible) list for at least one year.

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application and report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

People with disabilities and bilingual candidates are encouraged to apply. Maryland is an equal opportunity employer committed to recruiting, retaining and promoting employees who reflect its diversity. Veterans are thanked for their service and encouraged to apply.