Election Program Specialist I

GRADE

SBE 0130

Washington County Board of Elections

17718 Virginia Ave, Hagerstown, MD 21740

An Election Program Specialist I is the intermediate level of specialized work providing program and technology support to staff members of a local election office. Employees in this classification coordinate maintenance and troubleshooting of election programs and works in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues. Employees in this classification do not supervise other positions.

Employees in this classification receive moderate supervision from an Election Director, Election Deputy Director, program manager or program supervisor of a local election office. Employees may be required to work evenings, weekends and holidays and to travel to polling sites during an Election cycle. Positions in this classification are evaluated by using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Election Program Specialist I is differentiated from the Election Program Specialist II in that the Election Program Specialist I performs their duties under moderate supervision. The Election Program Specialist II performs their duties under general supervision.

• Coordinates, maintains and troubleshoots election program systems, such as election equipment, voter registration, polling places, election judges, absentees, voter outreach, administrative and or technology in accordance with established policies and procedures;
• Interacts with local government and State Board of Elections staff to discuss and coordinate program activities;
• May evaluate office program procedures and make recommendations to improve the efficiency and accuracy of the program;
• May design, organize and deliver formal and informal training on election program operations;
• May conduct quality control for local election office programs and report results to the program supervisor, program managers, Election Directors and Deputy Directors;
• May monitor appropriate level of access and privileges for programs and assisting users with passwords and other security procedures;
• May coordinate voting equipment maintenance, inventory and preparation;
• May identify polling place facilities to comply with election laws, regulations, policies and procedures;
• May purchase supplies;
• May accept and process candidate and committee filings;
• May perform the full range of specialized clerical or clerical work in a local election office;
• May assist in redistricting;
• May conduct Level One Help Desk support for issues encountered at polling sites during Election Cycle and documents problems and resolutions in reports;
• May provide routine and ad hoc reports, such as Public Service Requests, to the Director and Deputy Director, program supervisor or program manager of the local election office on election program activities;
• May attend meetings and training outside of the local election office;
• May work with local and State government staff to maintain accurate program information on the website;
• May respond to general election inquiries from the public during Election Day;
• Performs other related duties.

• Education:
  
  Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience:
  
  Two years of experience applying election laws, rules and procedures in a local election office.

• Candidates may substitute one year of specialized clerical, data processing, technical or administrative experience for each six months of the required experience applying election laws, rules and procedures in a local election office. Specialized clerical, data processing, technical or administrative experience is defined as work in an office which requires reviewing, verifying and interpreting information in order to make determinations and resolve work problems in accordance with policies, regulations, guidelines and…