Health Services Assistant - Materials Handler

Health Services Administration Assistant

In a pathology or joint pathology laboratory provides vital logistical, clerical and data management support to pathologists and clinical staff at JPC's Department of Consultative Services.

Job Duties and Responsibilities

• Case & Record Management:
  Accurately process incoming clinical cases and materials from contributors.
• Database Tracking:
  Perform data entry into specialized healthcare systems, such as the Joint Pathology Information Management System (JPIMS).
• Quality Assurance (QA):
  Participate in Root Cause Analyses, track QA forms for case reviews (e.g., Tumor Boards), and investigate Non-Conformance Reports.
• Correspondence:
  Serve as the central point of contact, answering inquiries from clinical staff, contributors, and leadership.
• Material Accountability:
  Track and maintain the physical accountability of delicate clinical case materials and biopsy logs.

Minimum Qualifications

• High School Diploma or GED required.
• Minimum of two (2) years of administrative or clerical experience in a healthcare, medical office, laboratory, hospital, or pathology environment.
• 1 to 2 years of experience in bio-hazardous/chemical handling, warehouse operations, or a clinical/pharmaceutical laboratory setting.
• Experience performing data entry and maintaining electronic records/databases with a high degree of accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and healthcare information management systems.
• Strong organizational skills and ability to manage multiple tasks and deadlines simultaneously.
• Excellent verbal and written communication skills with the ability to interact professionally with clinical staff, contributors, and leadership.
• Ability to maintain confidentiality and handle sensitive medical information in accordance with applicable privacy requirements.
• Demonstrated attention to detail and ability to accurately track and maintain accountability of clinical case materials.
• Ability to work independently under general supervision and resolve routine administrative issues.

Preferred Qualifications (Optional)

• Associate degree in Healthcare Administration, Medical Administration, or related field.
• Experience working within a pathology, laboratory, or military medical environment.
• Familiarity with medical terminology and healthcare documentation processes.
• Experience using JPIMS or similar healthcare information management systems.