TERM Government Assistance Eligibility Supervisor, Grade N24

Term Government Assistance Eligibility Supervisor

This position is with the Office of Eligibility and Support Services in the Department of Health and Human Services for Montgomery County (MD). The salary range for this position is $82,352 to $124,656 annually. The position is a one-year term with an expiration date of July 1, 2027. The listing closes on August 21, 2026, at 11:59 PM Eastern Time (US & Canada).

Montgomery County is located adjacent to Washington, D.C., and is the most populous and diverse County in the State of Maryland. The Department of Health and Human Services provides public health and human services to meet the needs of vulnerable children, adults, and seniors through more than 120 programs at over 20 locations.

The Office of Eligibility and Support Services serves as the primary entry point for residents seeking public health, federal, and state assistance. It helps low-income families and individuals meet basic needs by determining eligibility for social services, healthcare access programs, and financial assistance.

This position oversees staff who assist residents in applying for health coverage through Maryland Health Connection, including Medicaid, MCHP, and private health insurance plans. The Supervisor ensures effective daily operations and compliance with state and federal program requirements.

Core duties of this position will include, but will not be limited to:

• Lead CE-GAES Team Operations
• Perform Quality Control and Monitoring
• Manage Productivity and Performance
• Oversee Staffing and Scheduling
• Support Training and Policy Implementation
• Handle Consumer Issues and Escalations
• Ensure Program Efficiency and Innovation

Multilingual candidates in English/Spanish are encouraged to apply.

Minimum qualifications include:

• Education:
  
  Graduation from an accredited college or university with a bachelor's degree.
• Experience:
  
  Three (3) years of experience as a journey-level specialist in financial assistance program delivery, or three years of equivalent work experience.
• Equivalency:
  An equivalent combination of education and experience may be substituted.

Preferred criteria include:

Interview preference criteria will be used pertaining to:

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. The County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job.

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. We provide six weeks of paid parental leave for new parents.

All permanent and term positions are eligible for robust retirement plans. Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path. County employees are entitled to use the Ride On Bus service for free with a valid County-employee  also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year. Our award-winning wellness program, Live Well, will support you in improving and…