Epic Clinical Content Specialist

1 Inventa Place Silver Spring, MD 20910 Kids Are Our Everything. Department 10014 Clinical Informatics Pay Range $97,947.20 - $

The Clinical Content Specialist role is part of the Digital Health team. The team member will help design, build, implement and manage the Healthy Planet app. The Clinical Content Specialist plays a key role in the creation and governance of workflows and evidence-based tools within the Epic electronic health record that enhance patient care quality, safety, and efficiency. In this role, you will collaborate with clinical, operational, and technical stakeholders to drive the development and continuous improvement of clinical content aligned with organizational policies, regulatory standards, and best practices.

You will ensure that clinical content – such as order sets and care pathways, documentation templates, population health tools, patient screeners and education materials, alerts and other clinical decision support tools – are both meaningful and impactful. In close partnership with clinical informatics and Epic analyst teams, you will help design and optimize the EHR to support clinicians at the point of care and improve the overall patient and family experience.

Join us in making a lasting impact and help our patients Grow Up Stronger.

• Bachelor's Degree Degree in clinical or technology relevant area (e.g. public health, research, health care administration, bioinformatics, engineering, or related field). (Required)
• Master's Degree Degree in clinical or technology relevant area (e.g. public health, research, health care administration, bioinformatics, engineering, or related field). (Preferred)

• 5 years At least 5 years of related work experience, such as project management, information technology, quality assurance, process improvement, education, or communications. (Required)
• 3 years At least 3 years of health care delivery, health care operations, public health, or health information technology work experience. Experience with Epic EHR advantageous. (Preferred)

• Communication:
  Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences and translating clinical and operational requirements to technical audiences.
• Interpersonal:
  Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units.
• Project Management:
  Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).
• Technical:
  Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes. Knowledge of quality improvement and process improvement methodologies and health information and health care regulations and laws. Proficiency in user-centered design principles, human factors engineering, usability testing, and software development life cycle.
• Committed:
  Unwavering dedication to the vision for enterprise Information Services in service of our mission and core values.
• Collaborative:
  Strong team player with a collaborative approach to problem-solving and leadership.
• Innovative:
  Ability to think creatively and develop forward-thinking training solutions and models.
• Adaptable:
  Flexible and able to navigate complex and rapidly changing priorities and environments.
• Empathetic:
  Understanding…