Human Resources Operations and Benefits Specialist

Human Resources Operations and Benefits Specialist About the Role

The Human Resources Operations and Benefits Specialist will support and administer key HR functions with a strong emphasis on benefits management, leave programs, and human resources information system (HRIS) administration. This mid-level role is ideal for a professional with keen attention to detail and a commitment to delivering high-quality employee support.

• Managing day-to-day administration of employee benefits programs, including health, dental, vision, life, and disability insurance.
• Serving as the main point of contact for employee questions regarding benefits, policies, and procedures, addressing concerns in a timely and confidential manner.
• Partnering with vendors and brokers to resolve issues and support the open enrollment process.
• Ensuring compliance with federal, state, and local regulations related to benefits and leave administration.
• Coordination and administration of leave programs, including parental leave, short- and long-term disability, state, and other applicable policies.
• Working with the finance team to ensure leave balances, benefit deductions, and invoices are accurate.
• Maintaining records and preparing reports for internal use and decision-making.
• Acting as system administrator for the HRIS platform, ensuring data integrity, system functionality, and user support.
• Maintenance and auditing of employee data, including new hires, terminations, job changes, and benefits updates.
• Supporting system upgrades, implementations, and process improvements.
• Coordinating with Marketing and Communications to provide clear, timely communication to employees regarding benefits, policies, and HR processes.
• Development and maintenance of documentation, guides, and FAQs related to benefits and HRIS usage.
• Assisting in training employees and managers on HR systems and procedures.

• 3-5 years of HR experience, with a strong focus on benefits and HRIS management.
• Demonstrated knowledge of health plans, leave management, and applicable laws.
• Experience working with HRIS platforms. Previous Rippling experience is a plus.
• Excellent communication and interpersonal skills.
• Adaptability to changing priorities and demands.
• Proactive problem-solving and collaboration skills.
• Ability to handle sensitive and confidential information with integrity.

• Healthcare, dental, and vision insurance
• 401(k) + employer match
• Life and AD&D coverage 100% employer-paid
• Voluntary life, accident, critical illness, and hospital indemnity insurance
• Life Assistance Program
• Paid Time Off + 10 paid holidays
• Wellness Program
• Squishy rhinos
• Team events

The pay range for this role is:

73,000 - 95,000 USD per year (Silver Spring, MD)