Sr. Epic Device Integration Analyst - Bridges

Overview

Sr. Epic Device Integration Analyst - Bridges - (2600008W)

The Sr Epic Device Integration Analyst plays a pivotal role in the advanced design, build, testing, & validation of device connectivity and data integrations with Epic. In addition to routine support, this role drives complex system improvements, collaborates with interdisciplinary teams, and leads strategic initiatives that enhance operational efficiency. As a trusted expert, the Sr Epic Application Analyst serves as a key partner to clinical, financial, and operational stakeholders, delivering innovative solutions that optimize system functionality, improve user experience, and align with broader organizational goals.

Epic application focus will be Bridges.

• Responsible for the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle applications, ensuring system functionality aligns with operational needs.
• Works across interdisciplinary teams and integrated workflows to support system optimization, enhance processes, and improve user experience.
• Serves as a subject matter expert and key resource for service lines, departments, and stakeholders, providing guidance on system capabilities, configurations, and best practices.
• Develops advanced knowledge of system functionality, processes, and integration points, supporting end users and mentoring colleagues on application use and optimization.
• Engages regularly with department heads, superusers, and operational teams to identify, document, and prioritize system needs, facilitating effective communication between IT and operational areas.
• Participates in routine rounding and stakeholder engagement to gather feedback, address system-related concerns, and foster collaboration.
• Provides advanced technical support services, troubleshooting complex issues, assisting in root cause analysis, and ensuring timely resolution of system-related challenges.
• Supports Epic and other application software updates, optimizations, upgrades, and implementations, including assessment, documentation, testing, and coordination of go-live activities.
• Collaborates with vendors and internal teams to maintain system stability, coordinate support efforts, and facilitate enhancements that align with operational goals.
• Provides on-call coverage as scheduled, assisting in issue resolution and ensuring continuity of operations.
• Coordinates and contributes to projects, ensuring deliverables align with business and clinical needs while adhering to established timelines.
• Advocates for user needs and change management, helping develop training, support materials, and documentation to assist with system adoption and workflow integration.
• Adheres to change management, time reporting, and documentation standards, ensuring compliance with organizational policies and industry best practices.
• Responds to and resolves support requests within designated time frames, prioritizing issues based on impact and collaborating with stakeholders throughout the resolution process.
• Maintains up-to-date Epic certifications and knowledge of system enhancements, staying current on new version training and best practices to support ongoing system improvements.

Minimum Education
Bachelor's Degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. (Required)

In lieu of education on a 1-1 ratio i.e. one year of relevant work experience equals one year of required education.

Minimum Work Experience
Five (5) years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications, with a strong understanding of healthcare workflows related to electronic medical record systems. (Required)

Preferred:
Working knowledge and subject matter expertise in the assigned operational department area. (Preferred)

Required Licenses and Certifications
EPIC Certification Bridges

Required Skills/Knowledge

• Analytical & Problem-Solving Skills – Expertise in analyzing complex technical and functional issues, troubleshooting system performance, and devising strategic…