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Mid-Level Service Desk Analyst Government Support
Job in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-02-12
Listing for:
CACI International
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A technology services provider is seeking a Service Desk Analyst in Maryland. You will support an IT Service Desk team, resolving over 15,000 tickets monthly for a user community within the Department of Homeland Security. The role requires strong problem-solving skills, customer service abilities, and experience with Windows and Active Directory management. Competitive compensation is offered, along with a focus on professional growth and comprehensive benefits.
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