Linux System Administrator Level 2

Position Summary

Dark Star Intelligence is seeking a System Administrator Level 2 who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day‑to‑day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating system enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Support day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Support the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Troubleshoot IT systems extensively
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems, install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating system enhancements to improve reliability and performance

• Active TS/SCI with FS Polygraph security clearance.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Five (5) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
• Five (5) years experience in the creation of automation scripts for configuration, backup, and restoration using well known scripting languages (for example bash/Perl).
• Three (3) years experience in implementing OS level clustering.
• Five (5) years experience performing Puppet system administration.
• Five (5) years experience installing software from YUM repositories, RPM files, tar‑balls, or source code.
• Five (5) years experience in researching, acquiring, and applying IAVA patches.
• Five (5) years experience using Unix/Linux command line.
• Five (5) years experience with VMWare architecture, installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
• Salt (formerly Salt Stack) experience.

Location:

Annapolis Junction, MD
Schedule (FT/PT):
Full-Time

Travel Required:

No

Shift: Day
Remote Type:
No Remote
Security Clearance:
Current TS/SCI
Polygraph:
Current FS Polygraph

$150,000 - $250,000 per year. This pay range is a general guideline and not a guarantee of specific compensation or salary. When extending an offer, Dark Star Intelligence considers various factors, including (but not limited to) the job’s responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, market data alignment, applicable bargaining agreements (if any), and other relevant laws.