Technical Support Manager — Customer Success Lead
Job in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-05-20
Listing for:
Datawatch Systems
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Datawatch Systems in Silver Spring, MD, is looking for a Manager of Technical Support to lead their 24/7 customer-facing team. This role involves mentoring technical support specialists, enhancing customer experiences, and optimizing processes for improved service delivery.
The ideal candidate will have a bachelor's degree or equivalent experience, strong leadership skills, and a deep understanding of technical problem-solving within the access control and security systems field.
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