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CRM Analytics Lead – Salesforce & AI
Job in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-05-30
Listing for:
CSS
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
CRM System
Job Description & How to Apply Below
CSS is seeking a CRM Manager based in Silver Spring, MD. The successful candidate will oversee day-to-day operations of the federal client’s CRM system (Salesforce), ensuring it delivers insights for planning and decision-making. Responsibilities include collaborating with stakeholders, analyzing data to build reports, and enhancing service delivery through strategic improvements. A Bachelor's degree and significant CRM management experience, particularly in federal environments, are required.
The role fosters an inclusive workplace and offers equal opportunities.
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