Systems Implementation Engineer, EMM

About Us: Samsung SDS, the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve organizations across industries and are driving digital transformation with cutting‑edge technologies and trusted services.

Samsung SDS America is seeking a Systems Engineer specializing in the implementation of Enterprise Mobility solutions to join our innovative team. In this pivotal role, you will be responsible for designing and implementing robust enterprise mobility solutions that drive efficiency, security, and seamless user experiences. Your expertise will play a key role in helping organizations navigate the complexities of mobile device management, application deployment, and data security within their enterprise environments.

You will work closely with clients to understand their needs, deliver tailored solutions, and provide support throughout the implementation process. If you thrive in hands‑on technical environments and love solving complex problems for mission‑critical customers, this role puts you at the center of secure mobility innovation. Candidate should be based in the Washington, DC metro or greater surrounding area.

• Understand client business requirements and translate them into technical mobility solutions that align with their organizational goals
• Configure and implement enterprise mobility solutions, focusing on mobile device management (MDM) and mobile application management (MAM)
• Collaborate with cross‑functional teams to ensure the smooth integration of mobility solutions with existing IT infrastructure
• Deploy and configure Windows Server VMs running Java‑based MDM software in secure, air‑gapped, or private cloud environments
• Troubleshoot complex issues involving performance, stability, networking, and security—both remotely and on‑site
• Conduct training sessions for end‑users and IT teams to ensure effective utilization of mobility solutions
• Develop and maintain detailed implementation documentation, including architecture diagrams, configuration guidance, and user manuals
• Evaluate and re‑engineer existing processes to enhance operational efficiency and drive continuous improvement
• Stay updated on industry trends, emerging technologies, and regulatory standards related to enterprise mobility
• Business Travel requirement: 20% domestic

• 4+ years deploying and supporting VMware and private cloud infrastructure
• Strong experience with AD CS, IIS, Apache Tomcat, MS SQL Server
• Android Enterprise provisioning and MDM experience
• Understanding of PKI, certificate‑based authentication, and containerization (Podman/Docker)
• Proficiency with troubleshooting tools such as Wireshark and ADB
• Ability to work independently in secure, high‑stakes environments

• Familiarity with FIPS, NIAP, STIG, CSfC, and other U.S. government security frameworks
• Experience configuring network technologies (firewalls, DNS, VPN, DHCP)
• Background with solutions like Black Berry UEM or Omnissa Workspace ONE
• Confidential level U.S. security clearance a plus; not required
• CCNA
• VMware Certified Professional

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top‑notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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