Service Desk Technician — ITIL-Driven First-Line Support
Job in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-07-06
Listing for:
A&T Systems, Inc.
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A&T Systems, Inc. is seeking a Service Desk Technician located in Silver Spring, Maryland, to provide high-quality technical support. This role involves troubleshooting, incident management, and a commitment to customer satisfaction within an ITIL-based environment.
The ideal candidate will have a minimum of three years of experience in IT support with relevant qualifications, including a degree in Computer Science. Responsibilities include logging incidents, utilizing remote support tools, and contributing to knowledge management initiatives.
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