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Network Operations Lead — IT Service Desk

Job in Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for: State of Maryland
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

The State of Maryland is seeking an IT professional for the MDH Office of Enterprise Technology (OET) to provide leadership for the Service Desk and ensure SLA compliance. The role requires coordinating with the supervisor and Metro Regional Manager to develop staff and improve customer service.

Minimum qualifications include extensive IT experience with LAN/WAN, data communications, and programming. A Bachelor's degree in IT is preferred for advancement within the agency.

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