Personal Lines Account Manager

Are you a Personal Lines Account Manager who enjoys building lasting client relationships and being part of a supportive, team-oriented agency?

Our client is a well-established independent insurance agency with an outstanding reputation, strong leadership, and a culture that values collaboration over competition. They are seeking a Personal Lines Account Manager to join their growing team in a role focused on service—not sales.

This is an opportunity to join a friendly, cohesive group where employees genuinely enjoy working together and turnover has historically been extremely low.

• Manage an established book of Personal Lines business while building strong, long-term client relationships.
• Serve as the primary point of contact for clients, providing exceptional customer service and trusted insurance guidance.
• Process policy changes, endorsements, renewals, and coverage reviews.
• Identify opportunities to cross-sell additional coverages when appropriate.
• Work closely with producers and carrier partners to ensure clients receive the best possible service.
• Focus on servicing clients while a dedicated claims department handles claims-related matters.

• Active Property & Casualty license.
• Strong customer service and relationship-building skills.
• A warm, personable communication style with a genuine desire to help clients.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Someone who enjoys being part of a collaborative, supportive team.
• Hybrid schedule with flexibility.
• Commission opportunities for cross-selling and new business referrals.
• Dedicated claims support, allowing you to focus on servicing your clients.
• Strong benefits package.
• Supportive leadership and excellent team culture.
• Long-term career stability with an agency known for employee retention.

This isn't a high-pressure sales environment. It's a relationship-driven agency that believes great client service leads to long-term success. If you enjoy getting to know your clients, working alongside a collaborative team, and having the support you need to do your job well, this is an opportunity worth exploring.