Senior Operations Manager, ANCC

Career

Title:

Senior Operations Manager, American Nurses Credentialling Center (ANCC)

Department: Nursing Continuing Professional Development (NCPD) and Joint Accreditation

Salary: Competitive salary commensurate with experience

FLSA: Exempt

Career

Summary:

The American Nurses Enterprise (ANE) is seeking to hire a Senior Operations Manager, American Nurses Credentialing Center (ANCC).

The Senior Operations Manager, ANCC, provides independent content expertise and analysis for the Nursing Continuing Professional Development (NCPD) and Joint Accreditation Programs as Senior Operations Manager to applicants, commissioners, appraisers, accredited organizations, Accreditation Program, and the ANCC office staff.

The Senior Operations Manager, American Nurses Credentialing Center (ANCC), will work in close partnership with the ANCC program leadership (Senior Director, Director, and/or Assistant Director), as well as other confidential teams, when applicable, to support and collaborate on developing highly sensitive content for current and future ANCC lines of effort and communications. Access, control, and oversight of these programmatic functions are highly restricted within ANCC, and this program manager will assist ANCC leaders in formulating, determining, and implementing ANCC policies and procedures, including authoring and handling highly sensitive and confidential information.

Serves as a subject matter expert on program requirements, providing strategic guidance, comprehensive coordination, effective communication, and support to domestic and international organizations throughout all stages of the application process. The visibility of this position requires the incumbent to be an experienced leader, comfortable with independent decision-making, project management, and coordination with all aspects of the program.

The visibility of this position in the Continuing Professional Development community requires the incumbent to be an experienced leader, comfortable with independent decision-making, project leadership, and coordination with all aspects of the program. The incumbent should be well-connected to the continuing education community, valuing and cultivating professional contacts to strengthen and expand the Accreditation vision across their areas of expertise. This position embodies the Accreditation Program by teaching, coaching, and supporting Accreditation applicants and appraisers for the NCPD and Joint Accreditation Programs as they pursue excellence in professional development.

The Senior Operations Manager is accountable for the department's operational support under the strategic direction of the Sr. Director. Operational responsibilities include but are not limited to: overseeing the NCPD and Joint Accreditation Programs to ensure all applicants for accreditation are reviewed in a timely, accurate and efficient manner; managing the appraiser pool for the NCPD and Joint Accreditation Programs including the application process, on-boarding and training, and annual performance evaluation and competency assessment of appraisers;

managing other staff, intermittent employees and independent contractors who directly support the NCPD and Joint Accreditation Programs; and supporting currently accredited organizations through activities that may include but are not limited to developing tools and resources, conducting workshops and webinars, and developing template documents. The Senior Operations Manager may also represent the Assistant Director or Sr. Director as needed in their absence.

Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values:
Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive.

We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

Consummate Collaboration Management:

• Ability to lead and coordinate multiple projects and initiatives.
• Ability to interact with varying levels of healthcare leaders and executives.
• Support ANCC Operations on projects, educational offerings, program growth, and strategic initiatives.
• Collaborate with the program and leadership team to ensure high-quality customer resources and satisfaction.
• Provides expert knowledge, assessment, and recommendations for the ongoing development and revision of ANCC publications, established programmatic standards, services, processes, policies, and procedures, special projects, and strategic planning.
• Serves as a resource…