Account Director, Creative, Palladian Partners; Contingent

We’re excited to share an upcoming opportunity pending a contract award and are connecting with qualified candidates in advance. Once we identify the right candidate, we anticipate extending a contingent offer, with employment dependent on final award confirmation and funding.

At Altarum
, we’re driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. We partner with federal and state agencies to design and deliver solutions that make a real, measurable difference.

In this role, you’ll join Palladian Partners
, Altarum Enterprise’s full-service marketing and communications team, collaborating with colleagues across disciplines to deliver innovative, high-impact solutions for our clients.

• Oversee and direct planning, research, content, and strategy development of complex efforts
• Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams
• Take responsibility and accountability for larger projects, including the work and the process
• Create momentum within the team to deliver high quality work and identify opportunities to drive growth
• Think one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome them
• Provide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the team
• Design and implement process improvement efforts in strategic and innovative ways
• Prioritize and delegate assignments and requirements, as needed
• Model and encourage company values
• Influence decisions and drive change
• Participate in the hiring and onboarding of new team members
• Help drive the new business process including organic growth

• Bachelor’s degree or higher in communications, graphic design, or related field
• 8+ years of experience in communications and/or design roles; health focus preferred
• Prior communications firm and/or government or government consulting experience preferred
• Multimedia/video experience strongly preferred
• Familiarity with federal accessibility standards for digital products is a must
• APh.D. maybe substituted for 3 years of required experience with a master’s degree or for 4 years with a bachelor’s degree
• Strong written and verbal communication skills
• Action-oriented, organized, proactive, and adaptable approach to complex account and team management and development
• Demonstrated track record in building team and client relationships and delivering programs
• Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative selling
• Demonstrated attention to detail and commitment to customer service

• Lead complex, integrated communications and creative work from concept through execution and evaluation, helping shape solutions that are strategic, engaging, accessible, and high quality.
• Serve as a trusted advisor to clients and internal teams while managing key accounts, anticipating needs, identifying risks, and creating momentum across projects and work streams.
• Collaborate across disciplines including strategy, content, design, digital, multimedia, and video to deliver meaningful work that supports health-focused missions.
• Grow as a people leader by mentoring junior team members, improving processes, influencing decisions, and contributing to new business and organic growth.

• Remote with occasional in-person collaboration days
• If you’re near one of our offices (Silver Spring, MD;…