TMA Amplifying Client Voices Community Engagement VISTA -SS

TMA Amplifying Client Voices Community Engagement VISTA
-SS

This opportunity with the International Rescue Committee (IRC) supports the Amplifying Client Voices project, which integrates refugee (clients) feedback and active participation into key organizational programs, fostering a more inclusive and client-driven approach. Over three years, with VISTA support, clients will be engaged in shaping newsletters, social media, volunteer opportunities, internships, in-kind donations and outreach events. By creating structured opportunities for clients to provide feedback and participate directly, the project will empower individuals, amplify their voices and build community.

The culmination of this initiative will be the establishment of a Client Ambassador Program, providing ongoing leadership opportunities for clients to influence and advocate for the organization's future development. Further help on this page can be found by clicking here.

Member Duties :
The VISTA will support clients and community engagement by producing a monthly internal newsletter and bimonthly social media posts, identifying client engagement strategies, and drafting a proposal to integrate client feedback. The member will be an integral part of the community engagement team and initiatives, and will develop strategies to integrate client feedback into programs. The member will gather and analyze client feedback by designing a client feedback method, creating a client survey model, and identifying client selection methods and communication channels.

After workshopping the client feedback method, the VISTA will integrate the feedback mechanism and present their findings to staff, ultimately strengthening the community engagement program and its impact. This will culminate in the development of community engagement program standard operating procedures (SOPs) integrating the client feedback mechanism into programming for long-term poverty reduction.

Program Benefits :
Choice of Education Award or End of Service Stipend , Living Allowance , Training , Health Coverage* , Relocation Allowance , Childcare assistance if eligible .

Terms :

Permits working at another job during off hours , Permits attendance at school during off hours , Car recommended .

Service Areas :

Community and Economic Development , Community Outreach .

Skills :

Team Work , Non-Profit Management , Community Organization , Writing/Editing , General Skills , Fund raising/Grant Writing , Gym Membership , Computers/Technology , Communications .