Part-Time Retail Sales Representative

Job Title and Location

Part‑Time Retail Sales Representative – Silver Spring, MD

• Provide exceptional customer service to individuals visiting the store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals by acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
• Assist with all functions within a retail store in compliance with policies and procedures.
• Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of the team, including management.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area according to retail store standards.
• Assist customers with service activations, changes, bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and fit the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

• Minimum of 6 months experience in retail or another customer‑focused environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays, based on the needs of the business.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Completed high school diploma or GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

• Competitive paid time‑off program
• Medical, dental, and vision benefits
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.