UNIQLO Retail Sales Associate

Starting salary: $18.00 / hour. Salary is based on experience, education, certifications, skills and location.

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in‑depth product information, and closing the sale.

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual appearance, cleanliness, etc.).
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required, following cashier protocol.
• Process shipments and ensure all merchandise is represented on the floor in full size run.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policies and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

• High School Diploma or GED.
• Ability to effectively communicate and follow instructions.
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
• Physical ability to stand for long periods, read computer terminals, push/pull or move objects of at least 25 pounds, bend, twist, stoop, squat, and climb.
• Ability to maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, and twisting.

• Medical, Dental, Vision, Life & ADD coverage.
• Short and Long Term Disability.
• Flexible Spending and Commuter Benefits accounts.
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year (prorated based on hire date).
• 8 paid holidays with 1.5 times the employee’s regular rate for all hours worked on stated holidays.
• 401(k) with employer matching.
• Plum Benefits.
• Gym Discounts.
• Employee Merchandise Discount 30%.

UNIQLO is committed to equal pay initiatives and will not ask candidates for their current or past salary. UNIQLO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state or local law.

Fast Retailing shares the same commitment.