Retail Sales Associate Part Time

BJ’s Wholesale Club is backed by over 30,000 team members who impact families daily. This role focuses on acquisition, renewal, and cross‑selling of BJ’s loyalty programs, managing merchandise returns, exchanges, pickups and general member inquiries, while delivering excellent member service.

• Weekly Pay – get paid every week.
• Free BJ’s Memberships – complimentary The Club Card Membership and a supplemental membership for a household member.
• Generous Paid Time Off – vacation, personal, sick, holidays, bereavement, jury duty leave.
• Flexible & Affordable Health Benefits – three medical plans with optional dental, vision, HSA, and FSA.
• 401(k) retirement savings plan – company match available to members 18+.
• Employee Stock Purchase Plan – purchase BJ’s common stock at a 15% discount.
• Eligibility varies by position.

This position is responsible for executing Acquisition 365, renewing, upgrading, cross‑selling BJ’s Loyalty Programs, handling merchandise returns, exchanges, pickups, and general member service inquiries. The role requires excellent communication and a strong commitment to customer satisfaction.

• Promote BJ’s value proposition around acquisition, retention, perks, and the member experience.
• Convert potential members by pitching membership programs in line with company policies.
• Sell BJ’s membership products to new and existing members.
• Drive toward goal achievement based on business benchmarks.
• Maintain thorough knowledge of all BJ’s membership options and co‑brand credit cards.
• Serve as first‑line contact for membership, credit card applications, general questions, membership renewals, tax‑exempt/resale status, and BOPIC orders.
• Resolve member concerns politely and timely; elevate issues when needed.
• Assist with BOPIC orders for members.
• Maintain all club policies and procedures.
• Operate the role with regular, predictable full attendance.
• Perform additional duties as assigned, including support in other departments.

• Prior front‑line customer service or sales experience.
• Results‑driven with proven success in goal achievement.
• Basic math skills.
• Computer proficiency.

• Work primarily in a stationary position on hard surfaces, with occasional bending, reaching, stooping, and handling.
• Occasional lifting up to 30 lbs; assistance may be required for heavier items.
• Indoor environment with infrequent exposure to temperature extremes or loud noise; occasional contact with cleaning agents.

Pay range: $17.00 – $20.83. Actual salaries vary by location, education, experience, and qualifications.

Seniority level:
Not Applicable;

Employment type:

Part‑time;
Job function:
Sales and Business Development;
Industry: Retail.