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Territory SMB Customer Success Manager - Growth & Retention
Job in
Silver Spring, Montgomery County, Maryland, 20900, USA
Listed on 2026-08-10
Listing for:
UPS
Full Time
position Listed on 2026-08-10
Job specializations:
-
Sales
Customer Success Management, Account Manager -
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
UPS is seeking a Signature Customer Success Account Manager to support a territory including Arlington, VA, Silver Spring, MD, and Takoma Park, MD. The role focuses on driving customer satisfaction and retention at scale while leveraging dashboards and reporting to support clients effectively.
You will manage multiple customers, coordinate with sales, support, and UPS operations to deliver supply chain solutions and identify upsell opportunities to drive account growth.
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