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Strategic Customer Success Lead

Job in Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for: Francisco Partners
Full Time position
Listed on 2026-09-08
Job specializations:
  • Sales
    Customer Success Management, Client Relationship Management, Account Manager
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Lead - Renewals & Growth

Perforce is a global software company seeking a Senior Customer Success Manager to support Delphix customers in the eastern US region. This role emphasizes customer focus, account growth, and renewal negotiations with leadership teams.

You will manage relationships, drive value realization, and collaborate with regional sales, solutions engineers, and professional services to expand usage and secure retention. Travel may be required.

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