Service Manager

Overview

Job Details

Location:

Silver Spring, MD 20904
Position Type:
Full Time
Salary Range: $35.19 per hour
Job Category:
Skilled Labor - Trades

At Donaldson, we don’t just maintain buildings - we create communities that people are proud to call home. If you take pride in leading teams, solving problems, and delivering outstanding service, we’d love to hear from you.

• Supervise, train, and lead a team of service technicians
• Schedule and manage all maintenance operations, including service requests, work orders, and preventive maintenance
• Oversee contractors and vendors; manage inventory and supply ordering
• Ensure high-quality apartment turnovers and unit readiness
• Perform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenance
• Conduct routine inspections of apartments, buildings, and systems
• Ensure compliance with safety standards, OSHA regulations, and building codes
• Maintain accurate maintenance logs and documentation using property management systems (Yardi preferred)
• Participate in on-call emergency rotation as needed

• 3+ years of apartment maintenance experience, with prior supervisory or lead tech experience
• Expertise in HVAC, plumbing, electrical, appliance repair, and carpentry
• Strong leadership, scheduling, and organizational abilities
• Excellent communication and problem-solving skills
• Computer proficiency;
  Yardi experience is a plus
• Must have basic tools and reliable transportation
• Ability to lift/move up to 50 lbs
• Bilingual (English/Spanish) preferred
• Professional appearance and commitment to quality work

• Competitive hourly rate
• 20% housing discount
• Medical, Dental & Vision Insurance
• Short-Term & Long-Term Disability
• Life Insurance & AD&D
• Supplemental Insurance Options
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Pet Discount Plans
• Access Perks Discount Program
• Paid Volunteer Days & Community Service Programs

INTEGRITY
• EXCELLENCE
• COMMITMENT
• ADAPTABILITY
• INNOVATION
• OWNERSHIP
• COMPASSION
• UNITY

Donaldson is an Equal Opportunity Employer.