Lead AV Technician

Compensation is competitive and based on experience and qualifications. About Us

Casaplex is a Kensington, MD based company that designs, builds and supports integrated technology solutions for corporate offices, fitness studios, hospitality, education and high-end residential applications.

To achieve our objectives, we focus on three simple things: (1) Hiring and developing great people, (2) Delivering carefully engineered solutions, and (3) Turning our clients and employees into lifelong raving fans. We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.

Casaplex is seeking an elite, hands‑on Lead AV Technician to drive the on‑site installation, integration, configuration, and commissioning of our high‑end commercial and premium residential systems. This role serves as the primary technical anchor in the field, providing active, on‑site installation work as the cornerstone technician, on‑site project guidance, and mentorship for installation crews and subcontractors.

The Lead Technician ensures flawless execution of engineering design specifications by maintaining elite craftsmanship standards, strict site hygiene, and efficient project velocity. Working closely with project managers, engineers, and programmers, and technicians, you will deliver sophisticated integrated technology solutions—including advanced audio/video, video teleconferencing, automated lighting, robust networking, and security platforms. The ideal candidate pairs deep diagnostic and technical expertise with a polished, professional demeanor, balancing a passion for precise field execution with a commitment to project schedules and exceptional customer satisfaction.

Field Leadership & Crew Coordination

• Lead and Mentor Field Crews:
  Provide direct, hands‑on leadership to installation technicians on‑site, serving as the technical anchor to ensure deployment matches engineering specifications.

• Daily Site Briefings:
  Conduct daily morning crew huddles to clearly establish site expectations, map out baseline task sequences, and assign secondary objectives to completely eliminate field downtime.

• Technical
  
  Coaching:
  
  Foster an open, collaborative site culture where junior technicians are encouraged to ask questions, learn best practices, and address installation mistakes transparently.

• On‑Site Troubleshooting:
  Actively drive project momentum by providing real‑time, technical troubleshooting when team members encounter unexpected structural or hardware obstacles.

Technical Execution & Installation Standards

• Schematic & Blueprint Fluency:
  Read, interpret, and execute complex AV engineering schematics, architectural blueprints, structural drawings, and floor plans.

• Precision Installation:
  Oversee and perform the structural mounting of displays, projectors, smart boards, architectural lighting components, surveillance cameras, and automated window treatments.

• Rack Building & Cable Management:
  Fabricate, wire, and dress equipment racks to pristine corporate and residential standards, utilizing industry‑best termination and labeling practices.

• Infrastructure Validation:
  Strictly enforce the "installation‑before‑commissioning" workflow, ensuring all gear is 100% physically mounted, cleanly dressed, accurately labeled, and powered on before initiating any system configuration or software deployment.

System Commissioning & Diagnostic Testing

• System Commissioning:
  Perform comprehensive system testing, fine‑tuning, and quality assurance verification for integrated environments, including matrix switchers, network switches, and audio DSPs.

• UCaaS Deployment:
  Configure and deploy modern Unified Communications platforms, including Zoom Rooms and Microsoft Teams Rooms (MTR), alongside modular hardware integrations (Crestron, Logitech, etc.).

• Advanced Diagnostics:
  Utilize advanced copper, fiber, and network verification tools—specifically the Fluke Versiv / DSX-8000 cable certification suite—to thoroughly validate infrastructure integrity and troubleshoot signal flow.

Site Hygiene, Scheduling & Client Experience

• Immacula…