Intakes Specialist at GDIT Silver , MD

Intakes Specialist

Silver Spring, MD.

Location: Any Location / Remote

Job Req: RQ211476

Job Family: SCA

Full Part/Time: Full time

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

MBI (T2)

• Answers emergency hot-line calls and responds to an e-mail based resource inbox;
• Receives and analyzes complex requests regarding vulnerable populations in order to place participants into the most appropriate level of care;
• Determines type of action based on the demographic information and circumstances of each case as well as the availability of space at grantee programs;
• Makes the initial determination/assessment on placement and informs the appropriate agency;
• Documents and refers to appropriate person(s);
• Maintains confidential files and other related records of cases;
• Prepares shift report on any significant issues, transitions to and briefs next shift staffer on outstanding cases;
• Coordinates and provides status updates on placements for the life cycle on the case intake process;
• Responsible for input and verification of data for each case;
• Reviews source documents for accuracy of input data using a system of quality assurance;
• May be responsible for integrity of certain database information;
• Investigates questionable data and takes corrective action when necessary;
• Performs other administrative duties as needed.

Bachelor's Degree in Social Work, Sociology, Psychology or a related discipline required.

• 2+ years of related experience with a BA/BS degree.
• Excellent written and verbal communication skills.
• Experience working with immigrant, refugee, and underserved populations is preferred.
• Strong attention to detail.
• Bilingual Spanish/English a plus.
• Strong organizational skills and expert user of MS Excel.
• Excels in a fast pace, high volume environment.

• Position includes shift work. Position will cover mostly overnight shifts as well as weekend shifts as assigned. Federal holiday week coverage will vary.
• Requires Public Trust or the ability to obtain one.

Scheduled Weekly

Hours:

40

Travel Required: None

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans