Client Care Manager

Who we are looking for

The Client Care Manager is responsible for overseeing quality care delivery, customer service, employee performance, and overall client satisfaction. We are seeking a self‑motivated professional who thrives in a fast‑paced environment and is passionate about delivering exceptional care and service.

All Ways Caring Home Care

All Ways Caring Home Care delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence.

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
• Accountable, reliable, and ability to work independently with good judgment
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities
• Retention and referral bonuses. Work with your friends

USD $25.00 - $27.00 / Hour