Supervisor Security

Job Summary and Responsibilities

As our Security Supervisor, you will be responsible for leading and coordinating the daily activities of the security team, ensuring the safety and security of our premises, patients, staff, and visitors.

Every day you will manage and mentor security personnel, assign patrols and posts, respond to incidents, enforce security policies, and conduct investigations, all while maintaining a visible and reassuring presence.

To be successful, you will demonstrate strong leadership, effective communication, and a comprehensive understanding of security protocols and emergency response, crucial for maintaining a safe and secure environment.

• Operations:

• Supervises the security operations of the assigned shift to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures, and/or applicable regulatory requirements; implements and enforces quality control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are understood and followed; monitors and audits related documentation to ensure conformance with established standards relating to timeliness and customer service;
  
  prepares incident reports, periodic productivity reports and program updates for review of higher-level authority.

• Participates in the development of, and implements, new/revised guidelines, procedures, processes and/or training materials in support of assigned function/work unit to facilitate regulatory compliance; ensures that employees understand and apply internal guidelines appropriately.

• Monitors work schedules to control overtime and/or premium pay; informs Director/Manager of all issues with potential for budgetary impact.

• Staff Supervision:

• Schedules, prioritizes and oversees the work of assigned staff in accordance with established procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that staff are qualified and properly trained to perform assigned job duties; in conjunction with higher-level management, interviews job candidates and recommends employment and other personnel decisions in accordance with established guidelines;
  
  orients employees and holds regular staff meetings to keep employees appraised of all matters relevant to successful job performance; approves timecards; communicates performance standards and participates, with higher-level management, in evaluating employee performance; counsels employees with regard to routine matters, providing constructive feedback and recognizing results achieved; participates in performance management activities and resolves security issues referred by subordinates as beyond their scope of authority.

• Performance Improvement:

• Monitors and assesses current shift operations/services to identify opportunities and provide recommendations to Director/Manager for performance/process improvements; implements approved changes and ensures that shift staff receive the necessary on-the-job training to enhance their understanding of performance improvement initiatives.

• Monitors Compliance:

• Interprets, and monitors compliance with, applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations impacting assigned functions, as well as organizational changes with potential to impact daily operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality.

• Business Planning:

• Participates in business planning activities, including the implementation of work unit objectives/projects to address current and future needs to support achievement of business objectives.

• Other Essential Duties:

• Makes periodic inspection tours through buildings, grounds, parking lots and other facilities to ensure security staff are following established guidelines; meets/communicates regularly with key customers to coordinate activities around their needs,…