Engineering Technician II - Quality Control

Position Summary

Engineering Technician II – Quality Control, Silverdale, Washington (Bangor). Full-time, non‑exempt position. Compensation: $27.39 per hour.

• Perform and document daily inspections using the inspection program and/or forms to ensure contract quality specifications are met.
• Inspect services including janitorial, grounds, sanitation, galley operations, IQ, cracks and crevices, striping, floor care, cargo doors, chutes, exhaust hoods, latching, recycling, pest control, and smoke shelters.
• Solicit customer surveys during inspections at predetermined buildings or randomly selected completed work orders.
• Operate computer software applications to perform data entry, analysis, and reporting tasks efficiently.
• Prepare and submit all required reports to the Quality Control Supervisor and Division Leadership at the required frequency, ensuring reports are clear, concise, and comprehensive.
• Update all pertinent quality control folders on SharePoint for internal and external locations at the required frequency.
• Establish and maintain excellent relationships in interactions with customers, employees, and management while performing duties.
• Monitor and identify problematic trends and customer complaints, initiating corrective action plans as required.
• Cross‑train in all areas and locations of the West Sound Area contracts.
• Communicate professionally and courteously with customers, working efficiently and timely.
• Maintain professionalism in appearance and demeanor.
• Continuously review contracts for standards and specifications of work requirements or for any changes or modifications.
• Conduct inspections of work environments to ensure safety requirements are met.
• Drive to local and off‑site contract locations independently or as part of a team as required.
• Adhere to ISO processes and standards and ensure SOPs and ISO processes meet contractual guidelines.
• Perform ISO audits for divisional and corporate level processes.
• Complete all other duties as assigned.

• High School Diploma or GED required.
• Minimum of 3 years of experience in Quality Control, Safety, or Janitorial.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.

• Ability to perform physical demands for extended periods with or without assistance.
• Must be able to lift and/or move up to 45 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time.
• Standing or sitting for several hours, climbing in and out of a vehicle, and ascending/descending stairs may also be required.
• Must persevere to work effectively under pressure for extended periods.

• Valid state driver’s license required with the ability to obtain and maintain coverage by Tessera’s insurance.
• Must obtain and maintain applicable security clearances and installation access. A background check and E‑Verify will be conducted.

Tessera is an Equal Opportunity Employer – Women/Minority/Veteran/Disabled. Tessera participates in E‑Verify.