Engineering Technician II - Quality Control

Engineering Technician II – Quality Control

Location: Silverdale, Washington (Bangor)

Type: Non-Exempt

Work Schedule: Full-Time

Compensation: $ 27.39 - $ 27.39 /hr

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part‑time and full‑time employees.

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short‑Term Disability Insurance
• $11.41 /hour Health and Welfare Benefit
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP) and engaging wellness program
• Public Service Loan Forgiveness eligibility for full‑time employees

• Perform and document daily inspections utilizing the inspection program and/or forms to ensure contract quality specifications are met; inspections may include Janitorial, Grounds, Sanitation, Galley Operations, IQ, Cracks and Crevices, Striping, Floor Care, Cargo Doors, Chutes, Exhaust Hoods, Lamping, Recycling, Pest Control, and Smoke Shelters.
• Solicit customer surveys during inspections at predetermined buildings and/or randomly selected completed work orders.
• Operate computer software applications to perform data entry, analysis, and reporting tasks efficiently.
• Prepare and submit all required reports to Quality Control Supervisor and Division Leadership at the required frequency; ensure reports are clear, concise, and comprehensive.
• Update all pertinent quality control folders on SharePoint at the required frequency for both internal (Quality Control) and external (Division/Government) locations.
• Establish and maintain excellent relationships in interactions with customers, employees, and management while performing duties.
• Monitor and identify problematic trends along with customer complaints and initiate corrective action plans as required.
• Cross‑train in all areas and locations of the West Sound Area contracts.
• Communicate professionally and courteously with customers; be efficient and timely.
• Maintain professionalism in appearance and demeanor.
• Continuously review contracts for standards and specifications or for any changes/modifications.
• Conduct inspections of work environment to ensure safety requirements are met.
• Drive to local and off‑site contract locations to perform inspections independently and as part of a team as required.
• Adhere to ISO Processes and Standards; ensure SOPs and ISO processes meet contractual guidelines; ability to perform ISO Audits for both divisional and corporate level processes.
• All other duties as assigned.

• High School Diploma/GED required.
• Minimum of 3 years’ experience in Quality Control/Safety or Janitorial.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.

• Ability to lift and/or move up to 45 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking; standing or sitting for several hours, climbing in and out of a vehicle and up/down stairs may also be required.
• Must have perseverance to work effectively under pressure for extended periods.

• A valid state driver’s license with the ability to obtain and maintain coverage by Tessera’s insurance.
• Access to federal military installations requires a REAL ‑compliant driver’s license or an acceptable alternative such as U.S. passport or military  (see Real ).
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E‑Verify will be conducted.
• Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”

Tessera is a national non‑profit, government contractor dedicated to creating opportunities for people with disabilities, veterans with disabilities, and all individuals regardless of background. We are an Equal Opportunity Employer – Women/Minority/Veteran/Disabled. Tessera participates in E‑Verify.