School Services Assistant

Job Title

Performs a variety of office secretarial and general clerical support duties, usually following well-established policies, procedures and mandated regulations. Assignments are usually at a school site or educational program where incumbents may be required to perform receptionist, registration, attendance recording, urgent health assistance, and other school office duties.

The duties listed below are intended to represent the general nature and level of work performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all work performed by personnel so classified. Employees may be required to perform other duties as assigned that support the overall objective of the position.

• Performs clerical and typing work related to the assigned office or site. Maintains confidentiality of information processed or received during the course of performing assigned duties.
• Assists others with daily data entry of business transactions (e.g., food service inventory and deliveries, purchase orders, etc.). Enters data onto established data entry screens.
• Answers a central telephone and serves as receptionist to personnel and the public. Answers inquiries, makes appointments and provides information concerning standards, procedures and programs. Relays messages to students and teachers.
• Establishes and maintains files. Assembles, collates and prepares materials for distribution. Performs work such as posting records, making arithmetical computations and securing information from clearly indicative sources.
• Duplicates and distributes routine documents. Arranges for delivery and pick up of a variety of forms and materials from staff, students, parents or the district office.
• Assists with preparing documents by typing (keyboarding) from established standardized formats, such as independent study contracts for use by teachers, discipline letters, and routine communications. May design and create award certificates.
• Compiles student and administrative information onto established formats and maintains a variety of records and reports.
• May be required to cover the Nurse's office and perform first-aid and other custodial health care duties in the absence of the nurse or other health care worker.
• Performs urgent, routine first aid for students. Documents incidents and informs the Nurse of actions taken. Receives and assists ill or sick students and contacts parents as necessary for students to be taken home.
• Assists others with attendance recording and follow-through calling. Compiles data for attendance reports.
• Assists with organization, data gathering, or communications in connection with special projects or events. May arrange for transportation or other logistics.
• Answers questions and provides information and assistance to students, teachers, parents and others regarding assigned office or functions.
• Orders, receives, shelves and distributes supplies and materials.
• Performs other duties as assigned that support the overall objective of the position.

A high school diploma or equivalent AND one year of general clerical, data entry, or administrative support experience, preferably in an educational environment. OR An associate degree with coursework in business administration, communications, behavioral science, or a related field. May require a valid California driver's license. Requires valid first aid and CPR certification. Employees must fulfill first aid and CPR requirements within six months of employment in a regular position.

The position requires:
Basic knowledge of modern office practices, procedures and equipment including receptionist and telephone techniques and etiquette. Knowledge and understanding of the principles and procedures of record keeping. Sufficient knowledge of and skill at accessing and using computer-aided office productivity software such as, but not limited to, word processing, spreadsheets, and data entry screens. Sufficient mathematics skill sufficient to perform columnar calculations, decimals, fractions, etc.

Sufficient skill in English, grammar, spelling and punctuation to prepare routine correspondence and standardized reports. Sufficient human relation skills to greet and work cooperatively with students, parents, teachers, and the public. Requires the ability to:
Perform the essential duties of the position. Learn, understand, and apply district rules, regulations and policies. Use a personal computer for data entry, word processing, and spreadsheets. Learn and use specialized computer data entry programs used in education. Operate and troubleshoot standard office machines. Setup and maintain records and prepare standardized reports. Oversee the work of student help. Requires: ability to work in an office setting engaged in work of a primarily sedentary nature;

ambulatory ability to retrieve files, stand at a counter for customer service transactions, and deliver materials…