Receptionist​/Customer Service Representative

American Veterinary Hospital is seeking a highly organized and professional Customer Service Representative to join our team. As the first point of contact for the hospital, you will play a crucial role in creating a positive and welcoming environment for our clients and visitors. Your main responsibilities will include:

• Greeting and welcoming visitors in a friendly and professional manner
• Answering phone calls, taking messages, and directing calls to the appropriate person or department
• Managing the hospital's calendar, scheduling appointments, and coordinating meetings
• Assisting with event planning and coordination
• Transcribing documents and maintaining accurate records
• Providing administrative support to various departments as needed

• Experience as a Veterinary Receptionist or Customer Service Representative is REQUIRED
• Proficiency in using Google Workspace and other computerized systems
• Strong computer literacy, including knowledge of MS Office applications
• Excellent communication and interpersonal skills
• Exceptional organizational abilities with keen attention to detail
• Ability to multitask and prioritize tasks effectively
• Familiarity with phone systems and ability to handle high call volumes

If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast‑paced environment, we would love to hear from you. Apply today to join our team!