Inside Sales Manager

Inside Sales Manager

Company: RSA Engineered Products LLC

Primary

Location:

110 West Cochran Street, Unit A, Simi Valley, CA 93065 USA

Workplace Type:
On-site

Employment Type:

Salaried | Full-Time

Function:
Sales

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Summary: Penn Aero is hiring an Inside Sales Manager at our RSA Engineered Products Company in Simi Valley, CA. RSA provides flight‑critical components and assemblies for the commercial, defense, and business jet markets. RSA designs and produces custom‑engineered high‑pressure/high‑temperature ducting assemblies for each customer’s specific performance requirements. RSA’s Peri‑Seal™ is one of the most sought after connectors in the aerospace industry.

Additionally, RSA designs and produces flexible joints and hoses, ozone converters and many complex assemblies to meet stringent customer needs.

About Penn Aero: Penn Aero is a leading manufacturer of highly engineered fasteners and specialized components for critical aerospace, defense, space, and advanced energy applications. We partner with customers to solve their most complex challenges, bringing technical depth and disciplined, agile execution when it matters most. Experience guides our growth—strengthening capabilities and expanding our global platform as markets evolve. To learn more about Penn Aero’s capabilities and commitment to aerospace excellence, visit

Job Summary: The Inside Sales Manager oversees the company’s Inside Sales department with direct responsibility for the development and implementation of business relationships with customers. This position plans, directs, and supports all inside sales strategies, functions, policies, objectives and initiatives. Anticipates and reacts quickly to trends and changes in performance. Manages, develops, and mentors the inside sales team. Directly manages inside sales and customer service representatives.

Participates in succession planning activities, writes and delivers employee reviews, keeps close tabs on employee morale and creates a positive working environment.

• Analyzes marketing trends, sales history, demographic information and related databases to establish pricing and prepare proposals.
• Collects and analyzes data on the market position of competitors.
• Assists with sales negotiations, attends sales presentations and helps close sales deals. Directly manages very large, high‑profile customer accounts, as appropriate.
• Ensures inside sales employees are equipped with the product, system and selling‑skills training, that they require being successful.
• Continually improves the effectiveness of the inside sales organization and enhances productivity, efficiency and customer satisfaction.
• Develops and coordinates inside sales selling cycle and methodology.
• Establishes and implements short‑and long‑range goals, objectives, policies and operating procedures.
• Promotes positive relations with partners and distributors.
• Works with department managers and corporate staff to develop strategies for future business plan for the company.
• Excellent verbal, written, interpersonal and persuasion skills.
• Works using both ERP and CRM systems as well as customer portal.
• Manages the standardized price list.
• Helps to resolve customer conflicts and manages the process of providing status to customers for orders.
• Works with assigned outside sales team and supports management team as requested.

This role is required to be on‑site 5 days at the Simi Valley, CA location.

• Bachelor’s degree in Marketing or Business preferred.
• Seven to ten years of experience in a sales leadership role with at least four years in selling.
• Experience in new business development activities, including customer interaction, acquisition and procurement processes, and competitive assessment.
• Knowledge of contracting, negotiating, and change management.
• Knowledge of structuring sales quota goals and revenue expectations.
• Able to travel 5% of the time.

This role involves access to technical data and/or hardware subject to U.S. export control laws and regulations, including the International Traffic…