Help Desk/Desktop Support Analyst Simpsonville, SC
Job in
Simpsonville, Greenville County, South Carolina, 29681, USA
Listed on 2026-07-02
Listing for:
Robert Half
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Help Desk/Desktop Support Analyst
We are looking for a Help Desk/Desktop Support Analyst to support a high-volume hardware deployment initiative in Simpsonville, South Carolina. This contract position will focus on coordinating laptop preparation, secure device handling, and end-user support to keep equipment rollout and recovery on schedule. The ideal candidate brings strong desktop support experience, a practical troubleshooting mindset, and the ability to manage ticket-driven work in a fast-paced environment.
Responsibilities:
- Coordinate the collection, tracking, and secure handling of a large inventory of Lenovo laptops throughout the project lifecycle.
- Perform data wiping activities in accordance with established procedures before devices are returned to the vendor.
- Prepare newly purchased laptops by imaging, configuring, and validating systems prior to deployment.
- Distribute equipment to end users and provide hands-on support during setup and rollout activities.
- Troubleshoot Windows 10 and general Microsoft desktop issues to resolve hardware and software problems efficiently.
- Manage incoming service desk requests, document progress, and maintain accurate ticket updates through completion.
- Support user account and access-related tasks within Active Directory as needed for device readiness and user onboarding.
- Maintain organized asset records and help ensure all project milestones are completed within the expected 2 to 3 month timeline.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×