Assistant Manager, Service Sales

Assistant Manager, Service Sales page is loaded## Assistant Manager, Service Sales locations:
Singapore time type:
Full time posted on:
Posted Todayjob requisition :
JR6144880#
** Job Description
***
* Location:

Tukang, Singapore (West)
*** Only candidates with the legal right to work in
** Singapore
* * will be considered. Please note that applicants without this eligibility will not be considered.
* At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
** Position Summary
** The
** Assistant Manager, Service Sales
** is responsible for driving service sales and business development for
* mtu* applications within the assigned portfolio. The role focuses on developing business by maintaining existing customers, acquiring new customers, and penetrating new market segments. The position also requires managing both internal and external customer relationships to ensure customer satisfaction and contribute to business growth.
** What you will be doing:
**** Sales & Business Development
*** Plan, monitor and report application business performance, including service sales contribution towards Aftermarket & Technical Services (ATS) goals.
* Proactively sell
* mtu* service products to end users and governmental customers, following the route-to-market strategy.
* Grow service business revenue through customer retention, upselling, and market expansion.
* Develop and sustain strong relationships with customers, distributors, and key accounts to drive business success.
* Support network development and continuous improvement of service business capabilities.
** Customer & Market Management
*** Provide accurate and timely service, customer, and market information to relevant internal stakeholders.
* Ensure customer satisfaction by managing expectations, handling escalations, and resolving issues effectively.
* Conduct customer visits, business reviews, and performance discussions to strengthen partnerships.
** Commercial Management
*** Achieve incoming orders and revenue targets.
* Maximise profitability through strategic pricing and effective contract negotiation.
* Ensure quotes are prepared in accordance with applicable regulations and submitted on time.
* Implement approved sales strategies and initiatives within the assigned territory.
** Key Account Management
*** Lead account planning and relationship management for strategic customers.
* Identify business opportunities within key accounts and ensure service excellence to maintain long-term relationships.
** Other Responsibilities
*** Participate in continuous improvement initiatives and share best practices.
* Undertake special assignments as delegated by the line manager.
** Position requirements:
**** Education
* ** Degree or Diploma in Engineering, Business Administration, Marine, or related discipline (or equivalent qualification).
** Experience
* ** Minimum 8 years of experience in sales or service within the marine or industrial sectors.
* Experience working with governmental agencies is a plus.
* Strong track record in customer relationship management and service sales performance.
** Skills & Competencies
*** Strong communication, interpersonal, negotiation, and presentation skills.
* Customer-oriented mindset with a proactive and collaborative approach.
* Good command of both written and spoken English and Chinese.
* Ability to work effectively in a challenging and dynamic environment.
* Willingness to travel for business as required.
** About mtu Power Systems
** Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand
* mtu*. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by…