SVP, Team Head Client Services, Fund Services

Key Responsibilities

• Manage Client Servicing team to ensure the overall client servicing quality to the clients in fund industry particularly hedge funds
• Manage a portfolio of hedge fund clients in the region and provide excellent client service to them
• Actively understand clients’ business needs such as their investment strategies, infrastructure requirements so as to provide an all-rounded fund service solutions to them
• Strengthen the existing client relationships and help identify potential business opportunities for the firm by upselling other products and services
• Work with the operations team so they can provide a good support of fund accounting, trade operations service to clients
• Keep track of the market landscape and development so as to provide added-value service to clients
• Collaborate with other teams to assist in new client on-boarding and integrations etc

At least 15 years of relevant experience in Fund Services / Fund Administration / hedge fund industry

Strong technical and Operations knowledge in fund accounting and fund operations

Team management experience is an advantage

Strong business acumen and market knowledge