Accounts Receivable Ins Billing Specialist

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Accounts Receivable and Insurance Billing Specialist to join our team! This position is responsible for monitoring and accurately accounting for payments received for services provided by the Mission Department. This position will also ensure the accurate invoicing of Iowa Medicaid, MCOs, and other partners for services provided and resolve discrepancies between reporting software and billing software systems.

Position Type: Full-Time

Wages: $24.04 hourly

In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility.

• Manage the complete billing cycle for insurance and grant-funded programs, ensuring accurate and timely claim submission.
• Verify client insurance eligibility, authorizations, and documentation to ensure services are billable and compliant with funding requirements.
• Submit claims and invoices to Medicaid Managed Care Organizations (MCOs), insurance carriers, and other funding sources within required deadlines.
• Process payments, post insurance remittances, reconcile accounts, and maintain accurate accounts receivable records.
• Investigate, resolve, and appeal denied or underpaid claims while monitoring payment accuracy and reimbursement trends.
• Monitor outstanding accounts receivable, document collection efforts, and collaborate with the accounting team to resolve overdue balances.
• Maintain billing records, grant tracking spreadsheets, aging reports, and clearinghouse reconciliations to support financial accuracy.
• Respond to billing inquiries from clients, insurance companies, and internal staff while providing excellent customer service.
• Stay current on insurance regulations, reimbursement rates, payer requirements, and participate in payer trainings and informational meetings.
• Maintain provider credentialing and re‑credentialing with insurance companies and manage access to payer portals and billing systems.

• Bachelor's degree in finance, accounting, business administration is preferred; associate’s degree or high school graduate with completion of post-secondary coursework with emphasis in accounting and/or bookkeeping required.
• Previous experience with insurance billing for HCBS programs and vocational rehabilitation services or similar experience is a plus.
• Minimum of two years previous experience in accounts receivable related activity required.
• Clean criminal and dependent adult abuse background check.
• Must maintain a high level of integrity, accuracy, dependability and confidentiality.

Benefits include a personal day, birthday day off, and 6 paid holidays upon hire. Eligibility for health, dental, and vision insurance after 30 days of employment.

Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.