Processing & Office Coordinator

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel also owns and operates brick and mortar casinos and a racino venue. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year.

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The Processing Technician & Office Coordinator is responsible for supporting currency processing operations while also providing administrative and office coordination support. This hybrid role ensures accurate processing of currency collections, vault accountability, and ledger balancing, while assisting with reporting, administrative coordination, customer communication, and office support functions.

• Prepare and process lockbox cash receipts
• Process and verify currency counts while maintaining accurate inventory levels
• Perform vault accountability and currency ledger balancing
• Count, separate, pack, and unpack currency accurately and efficiently
• Strap/unstrap and seal/unseal currency bags in accordance with procedures
• Enter cash receipt data, including proper coding and documentation
• Research and resolve unidentified cash receipts
• Perform daily and monthly bank and cash reconciliations
• Assist with weekly cash forecasting
• Maintain accurate records and ensure compliance with internal controls and procedures
• Assist with additional processing duties and operational projects as assigned

• Prepare and maintain operational reports and spreadsheets
• Assist with data tracking and reporting using systems such as Mercury and Salesforce
• Provide administrative support including data entry, document management, and record maintenance
• Answer incoming phone calls and route inquiries appropriately
• Assist with intake and coordination of incoming leads and internal requests
• Support general office operations to ensure efficient daily workflow
• Communicate with internal teams, field personnel, and external partners as needed
• Assist leadership with administrative tasks, reporting, and coordination projects

• Minimum of 21 years of age
• Minimum of 2 years of cash handling experience in environments such as banking, gaming, retail, or other high-volume cash operations
• Minimum of 2 years of office coordination, administrative, or operational support experience
• Proficient in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare reports and maintain spreadsheets
• Experience performing data entry, tracking information, and maintaining accurate records
• Experience working with CRM and operational systems such as Salesforce, Mercury, or similar platforms preferred
• Strong written and verbal communication skills with the ability to interact professionally with internal teams and external partners
• Strong organizational, problem-solving, and analytical skills with the ability to manage multiple priorities and workflow
• Ability to understand and follow written and verbal instructions
• Ability to work independently and collaboratively in a team environment
• Strong attention to detail and accuracy in both financial and administrative tasks
• Ability to adapt to changing priorities and business needs in a fast-paced environment

• Frequently required…