Administrative Assistant - Electrical Safety

About Thompson Solutions Group

Thompson Solutions Group is a leading provider of electrical, mechanical, automation, and technology solutions throughout the Midwest. We are committed to delivering exceptional service to our customers while providing a collaborative environment where employees can grow, develop, and make a meaningful impact.

Thompson Solutions Group is seeking a detail-oriented and organized Administrative Assistant to support our Electrical Safety team. This position plays a critical role in ensuring projects are completed efficiently by coordinating administrative processes, supporting customer communications, managing project documentation, and assisting with scheduling and billing activities.

The ideal candidate thrives in a fast-paced environment, enjoys working with both internal teams and customers, and takes pride in keeping projects organized and on track.

• Support the successful execution of customer projects through accurate organization and processing of project documentation
• Scan, organize, and maintain paperwork received from field personnel
• Print labels, produce reports, assemble project binders, and prepare accounts for billing
• Contact utility companies to obtain information related to customer projects
• Coordinate and schedule customer appointments
• Prepare project packets and materials for field personnel
• Provide administrative support to the Electrical Safety team
• Perform general clerical and office duties as assigned

• High school diploma or equivalent
• One to two years of administrative, clerical, or office support experience preferred
• Strong organizational skills with exceptional attention to detail
• Excellent customer service and communication skills
• Ability to prioritize tasks, manage multiple projects, and meet deadlines
• Proficiency in Microsoft Office applications, including Excel
• Ability to learn new software and internal systems
• Self-motivated with a proactive approach to work
• Ability to adapt to changing priorities in a dynamic environment
• Experience supporting teams and coordinating workflow is a plus