Box Office Attendant|Part-time| Tyson Events Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

Under supervision of Box Office Manager, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at Tyson Events Center / Orpheum Theatre
. This role will pay an hourly rate of $13.00. For part‑time roles, benefits include a 401(k) savings plan and 401(k) matching.

This position will remain open until April 10 2026.

• Know and understand the operations of the ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the different events
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for the purchase of tickets, give back correct tickets and change
• Communicate and satisfy patrons with world‑class customer service
• Operate the phone and address call‑in patrons’ requests for information
• Reconcile all monies received from ticket sales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

• Ability to multitask in a fast‑paced environment
• Familiarity with Windows‑based computers
• Possess excellent customer service skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including early mornings, nights, weekends, and holidays in addition to traditional business hours
• Must be able to work in a loud noisy environment
• Must be over 18 years or older
• Strong verbal communication skills in English (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‑solving skills

At OVG, we believe inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to amplifying voices from all backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis, including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.