Ophthalmic Customer Care Manager - Lab Ops & Escalations
Job in
Sioux City, Woodbury County, Iowa, 51110, USA
Listed on 2026-08-22
Listing for:
Luxottica
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Luxottica is seeking a Customer Care Manager to own the customer experience within lab operations in Sioux City, IA. You will bridge customer service and lab workflows to resolve complex issues, expedite delayed orders, and ensure efficient production flow.
The role requires strong product and lab workflow expertise, problem-solving ability, and experience leading a team of Customer Care Agents. Expect cross-functional collaboration and a focus on continuous improvement.
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